Burlington & Halton Region

Business backup and recovery in Burlington

Burlington sits between Oakville and Hamilton at the west end of Lake Ontario. We help Burlington businesses protect their data, keep a copy where a local incident cannot reach it, and plan how to recover after an outage.

Burlington at a glance

  • Who it fits: professional offices, light manufacturers, retailers, clinics and growing companies with a mix of on-site servers and cloud tools.
  • What we protect: servers and virtual machines, Microsoft 365 data, and the devices that connect to them.
  • What we plan for: water, power and hardware failures at the site, plus ransomware and human error.
  • How it is delivered: remotely, in Eastern Time.

Why where the copy lives matters in Burlington

Heavy rain in August 2014 flooded many Burlington basements (Canadian Underwriter), and basements are where a lot of small offices keep the server. The point is not that floods are frequent. It is that a physical event at one site can take out the equipment and a backup drive plugged into it, and nothing in the backup software warns you about that.

We ask the physical question early. Where does the server sit? Where does each backup copy sit? Could water, fire, theft or a power surge reach all of them? The answer decides whether a copy needs to live offsite, and how long it would take to bring systems back somewhere else if the building were unusable.

What Burlington businesses ask us about most

These are the questions that tend to shape the plan.

Keeping the plan proportionate

A Burlington business with ten staff does not need the same plan as a hospital or a bank, and we do not sell one. The scope is built from your systems, your tolerance for downtime and your budget, and written into the service agreement so nobody has to guess later.

For privacy, most private-sector businesses in Ontario that handle personal information fall under PIPEDA, which expects breaches of security safeguards to be assessed and, where there is a real risk of significant harm, reported (Office of the Privacy Commissioner of Canada). Losing access to records can itself be an incident, so documenting what is backed up and who can restore it supports that assessment. We are not a law firm; confirm your own obligations with a privacy lawyer.

Which service fits which situation in Burlington

If this describes youWhere we would start
Your server sits in an office or basementon-premises backup and restore, with at least one copy kept offsite
The building being unusable would stop the businessdisaster recovery (DRaaS), for the systems that must run elsewhere
You are considering moving servers to the cloudAzure cloud services, assessed workload by workload
Staff use Microsoft 365 and personal-style workflowsSaaS backup and endpoint security and encryption
Your developers or vendors ship softwareDevOps consulting, on Azure

How we work with Burlington businesses

We keep the first step light: a conversation, then a health check of what the backups will rely on, then a written scope.

  1. Health check. We review the systems, storage and network the backups depend on before deploying anything.
  2. Written scope. What is protected, how often, where copies live and who restores, in your service agreement.
  3. Restore testing. Selected systems are restored to a separate location and timed, before and after go-live.
  4. Recovery exercises. Where disaster recovery is in scope, we rehearse failover on a schedule agreed with you.

Our office is at 3900 Confederation Pkwy in Mississauga, and the service works the same wherever you are in the GTA. We also cover Oakville, Hamilton, Mississauga, and you can see every area on our areas we serve page.

Questions from Burlington businesses

Do you work with businesses in Burlington?

Yes. We are based in Mississauga and serve Burlington and the rest of Halton Region remotely in Eastern Time, along with other parts of the GTA, Canada and the United States.

Why does it matter where the backup copy is stored?

If the copies sit beside the server, one flood, fire, theft or power surge can take both. At least one protected copy should live somewhere an incident at your site cannot reach.

Should a Burlington business move its server to Azure?

It depends on the workload. Some servers are good candidates and others are better left alone. We assess each one, plan a staged move with a rollback option where it makes sense, and make sure anything that moves has a recovery path.

What is the difference between backup and disaster recovery?

Backup keeps protected copies of your data. Disaster recovery keeps critical systems running somewhere else while yours are down. Most businesses need backup, and add disaster recovery for the few systems they cannot be without for long.

How do you prove backups will restore?

We restore selected systems to a separate location, check that the application and real records work, and write down how long it took. We repeat the test on a schedule we agree with you.

How do we begin?

Tell us briefly about your site, servers and current backups. We ask a few questions and follow up with a first step. There is nothing to prepare beforehand.

Talk to our team about Burlington

Tell us about your systems and what a bad day would look like. We will explain what we would protect first and what a first step costs in time and effort. You can also start with our recovery readiness check.

Talk to Excelytech Check your recovery readiness